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John Doe

Rented apartments in downtown area for 3 years with positive references

Currently underemployed due to lack of transportation

Previous late payments due to medical emergencies

Summit Care Partners

Portland, Oregon

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(971) 247-1250

Privacy Policy

Effective Date: February 17, 2026
Organization: Summit Care Partners (SCP)

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1. Introduction

Summit Care Partners (“SCP,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the individuals we serve. As a Health-Related Social Needs (HRSN) provider serving Oregon Health Plan members, we handle sensitive personal and protected health information in accordance with applicable federal and state laws.

This Privacy Policy explains how we collect, use, store, and protect information through our website and service operations.

 

2. Information We Collect

A. Information You Provide

When you contact us through our website, referral forms, or intake processes, we may collect:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Date of birth

  • Oregon Health Plan (OHP) information

  • Housing and social needs information

  • Other information necessary to determine service eligibility

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B. Protected Health Information (PHI)

If you enroll in services, we may collect protected health information as permitted under the Health Insurance Portability and Accountability Act (HIPAA).

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C. Website Usage Data

We may collect limited technical data such as:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of access

This information is used to improve website performance and security.

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3. How We Use Information

We use collected information to:

  • Respond to inquiries

  • Determine eligibility for HRSN services

  • Coordinate referrals and service delivery

  • Comply with Oregon Health Authority and Medicaid requirements

  • Improve service quality

  • Meet legal and regulatory obligations

We do not sell personal information.

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4. Information Sharing

We may share information only when necessary to:

  • Coordinate care with authorized partners (e.g., Acentra, Coordinated Care Organizations, legal or housing partners)

  • Comply with legal requirements

  • Prevent fraud, waste, or abuse

  • Protect the safety of individuals

All sharing is conducted in accordance with HIPAA and applicable state privacy laws.

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5. Data Security

Summit Care Partners maintains administrative, technical, and physical safeguards to protect personal and health information. These safeguards include:

  • Secure electronic systems with role based access controls

  • Encrypted data transmission where applicable

  • Staff training on confidentiality and data security

  • Regular review of documentation and access permissions

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6. Data Retention

We retain information only as long as necessary to meet legal, contractual, and operational requirements.

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7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your information

  • Request corrections to inaccurate information

  • Request restrictions on certain disclosures

  • File a privacy complaint

To exercise these rights, contact us at:
summitcarepartners@gmail.com
(971) 247-1250

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

 

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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Check Eligibility

Birthday
Month
Day
Year
Home address

Accessibility Statement

Summit Care Partners is committed to ensuring digital accessibility for all individuals, including people with disabilities.

We strive to make our website accessible and user-friendly for everyone, regardless of ability or technology.

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Accessibility Standards

We aim to align our website with:

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards

Applicable federal and state accessibility requirements

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Accessibility Features

Our website is designed to support:

Screen reader compatibility

Keyboard navigation

Clear headings and structured content

Readable fonts and sufficient color contrast

Alternative text for images when applicable

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Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our website to improve usability and address accessibility barriers.

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Need Assistance?

If you experience difficulty accessing any part of our website or need materials in an alternative format, please contact us:

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summitcarepartners@gmail.com

(971) 247-1250

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